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FAQ

Common questions regarding Wagyu for export and Wholesale Auction Service

①Can the price be negotiated when making a large purchase?

②Is it possible to have face-to-face business meetings?

③Can we visit the wholesale meat markets?

④Is it possible to specify the production area, brand cattle, and grade?

⑤Can we decide which wagyu part to buy?

⑥Which languages are supported ?

⑦Please tell me which countries are available for exporting service.

⑧How long does it take from order to export?

⑨Is all Wagyu beef exportable?

⑩Can we sample in advance wagyu or kobe beef of the same quality that we will buy?

⑫Which payment methods are accepted?

⑬What is your minimum order quantity (MOQ) for exporting Wagyu?

⑭Can you ship directly to a designated location outside of Japan?

⑮What do we need to import Wagyu?

⑯I don't have an import license, but is it possible to get a quote?

⑰Can you provide us with information on import license?

⑱I run a shop outside Japan, and would like to import wagyu directly. Is this possible?

⑲Is Halal available?

⑳I would like to export cattle raised in-house. Is it possible to request only the export procedures?

㉑Can we return items?

㉒What if deficiencies are found due to an accident during delivery?

㉓Is it possible for buyers to arrange a delivery company / forwarder?

㉔How long is the expiration date?

㉕Can you assist me via message on Facebook or Instagram?

About wholesale auction service

①Is domestic sales of wholesale auction items possible?

②Please tell me the difference between the items for domestic consumption and those for exporting .

③Can we visit the auction venue?

④Is it possible to send us images of the meat on the day of the auction?

⑤Can we designate livestock farmer, region, BMS, etc. for the auction items?

⑥I'd like to purchase through your wholesale auction service. Can you give me instructions on the proper way to cut meat at our place or in Japan?

⑦What is the weight of carcasses purchased at the auction after the cutting process?

⑨Can we cancel an order?

⑩Will there be carcasses with defects at the auction?

⑪Might defects be found after a bid?

⑫Can you arrange partial delivery?

⑬Is it possible to buy one whole beef at a fixed price because because of regular price fluctuations in the market?

⑭What happens if an auction is not won at the specified price through proxy bidding?

Regarding Meat Cutting Instruction

①Is there a minimum order duration?

②Who arranges flights, trains, and hotels?

③Is an interpreter required?

④Is it possible to extend the session time?

⑤How is the cost of meat from Wagyu Agent’s facility used during meat cutting instruction handled?

⑥Can the meat cutting instruction be booked on its own?

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